RUSA online courses added to schedule: Reference Interview and Genealogy 101

Two more RUSA courses have been added to the fall lineup!

The Reference Interview, Nov. 2 – Dec. 18

This popular introductory course provides a comprehensive overview focused on the methods of evaluating reference service, behavioral aspects of reference service and the different types of questions that can be used to help patrons identify what they need. Using multi-media tools, the course content covers everything from the approachability of the librarian to how to follow up with a patron. Scheduled chat sessions will model interviewing techniques using sample dialogues. It’s a perfect professional development opportunity for support staff, library technicians, newly hired reference librarians and those librarians who want to brush up on their interview skills.

Registration deadline: by Tuesday Oct. 27 for fax and online; postmarked by Monday Oct. 19 for mail.

Genealogy 101, Nov. 9-Dec. 23

This online course is designed to provide librarians and library staff with confidence and skill in assisting family history researchers. This five week course is aimed at librarians, students and general reference desk staff with little or no experience in genealogy. It provides an introduction to American genealogy reference service, and will outline basic sources and strategies, centered on a single case study. Topics covered include the U.S. Census, vital records, immigration research, military research and a variety of other basic genealogy sources. Students will also receive instruction in reference desk strategies and tools for further professional development. The course will cover archival material, print reference tools and online sources.

Registration deadline: by Tuesday Nov. 3 for fax and online; postmarked by Monday Oct. 26 for mail.

Registration for this course is $130 for RUSA members, $175 for ALA members, $210 for non-ALA members and $100 for students. Register online, or download the registration form to register by fax or mail. Contact ALA’s Membership and Customer Service team at (800) 545-2433, option 5 or registration@ala.org with questions about registration. Complete descriptions of all of RUSA’s courses, instructor biographies and registration deadlines are available at the Professional Development section of the RUSA website.

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