Did you know?
Genealogical research is one of the primary patron uses of the reference desk, and remains one of the most time consuming reference desk duties in public libraries, especially for those generalist desks that do not have genealogy or history specialists on staff. Academic librarians who service students assigned local history projects quickly [...]
We’re holding registration for “The Reference Interview”, a RUSA online course, open through the end of the day tomorrow (Thursday).
There are only a few spots left for this session, Nov.2-Dec. 18—don’t’ miss out!
Coursework for “The Reference Interview” is completed at your own pace, with a few scheduled chat sessions to help you practice the reference [...]
Two more RUSA courses have been added to the fall lineup!
The Reference Interview, Nov. 2 – Dec. 18
This popular introductory course provides a comprehensive overview focused on the methods of evaluating reference service, behavioral aspects of reference service and the different types of questions that can be used to help patrons identify what they need. [...]
Registration is now open for the fall session “The Reference Interview,” one of RUSA’s online courses.
This popular introductory course, which will be offered Nov. 2 – Dec. 18, is a comprehensive overview focused on the methods of evaluating reference service, behavioral aspects of reference service and the different types of questions that can be used [...]