October 9, 2009 – 11:21 am
Two more RUSA courses have been added to the fall lineup!
The Reference Interview, Nov. 2 – Dec. 18
This popular introductory course provides a comprehensive overview focused on the methods of evaluating reference service, behavioral aspects of reference service and the different types of questions that can be used to help patrons identify what they need. [...]
By Liz, RUSA staff
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Also posted in Careers, Genealogy, Job Performance, Large Research Libraries, Online learning, Professional Development, Public Libraries, Reference, Small & Medium Libraries, User Services
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September 15, 2009 – 10:24 am
The Reference and User Services Association (RUSA) has released its list of programs scheduled for the 2010 ALA Annual Conference, June 24-29, 2010 in Washington, D.C.
RUSA, the home to general and specialized reference, readers advisory, resource sharing and collection development within ALA, will offer 14 programs on a variety of timely topics in these fields. [...]
By Liz, RUSA staff
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Also posted in Business Reference, Collection Management, Conference Programs, Customer Service, Fiction, Fun Stuff, Genealogy, Innovation, Interlibrary Loan (ILL), Job Performance, Membership, Professional Development, Public Libraries, Readers Advisory, Reference, Reference Works, Small & Medium Libraries, Standards & Guidelines, User Services, Virtual Reference
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August 31, 2009 – 10:47 am
The MARS Chair’s Program Planning Committee is working on a program, “Smart Technologies for Tough Economic Times,” for ALA Annual 2010.
To help us make the program more relevant to you, please take a few minutes to respond to a short survey at the link below on budget friendly ways to enhance reference service. The [...]
Robert A. Aken II, Web administration librarian and Reinette F. Jones, diversity and multicultural activities librarian, both of the University of Kentucky Libraries, have won the 2009 Gale Cengage Learning Award for Excellence in Reference and Adult Library Services for the University of Kentucky Libraries’ Notable Kentucky African Americans (NKAA) Database.
The award is administered by [...]
